Data Privacy & Security

fc77 Privacy Policy

This Privacy Policy explains how fc77 collects, uses, stores, and protects your personal information when you use the platform. Your privacy is important to us, and we handle your data carefully and responsibly in accordance with applicable Philippine data privacy law.

Last updated: 2026

1. About This Policy

This Privacy Policy applies to all personal data collected and processed by fc77 in connection with your use of the platform at fc77.wine, our mobile application, and any related services we provide. It covers data collected during account registration, gameplay, deposits, withdrawals, and any interactions you have with our support team.

By creating an account or using the fc77 platform, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your data, please do not use the platform.

This policy is written in plain, readable English. If any section is unclear, contact our support team at [email protected] before using the platform.

2. What Information We Collect

fc77 collects personal information necessary to operate the platform, verify your identity, process transactions, and maintain account security. The types of data we collect fall into a few categories:

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, government ID KYC verification, age confirmation
Contact Data Email address, mobile number Account access, OTP, notifications
Financial Data Bank account, e-wallet details Deposit and withdrawal processing
Account Activity Login history, game sessions, bets placed Security, fraud prevention, dispute resolution
Device & Technical Data IP address, device type, browser, OS Platform optimisation, security monitoring
Communications Support messages, chat logs Customer service, record keeping

We collect data directly from you when you register, make transactions, or contact support. We also collect technical data automatically when you access the platform through our servers, cookies, and related technologies.

3. How We Use Your Information

fc77 uses your personal data only for legitimate purposes connected to operating the platform and serving you as a player. The primary uses are:

  • Account management: Creating and maintaining your fc77 account, verifying your identity, and enabling login access.
  • Transaction processing: Handling deposits and withdrawals in Philippine Peso, verifying payment methods, and maintaining transaction records.
  • Identity verification (KYC): Confirming your identity and age before processing your first withdrawal, as required for platform integrity.
  • Security and fraud prevention: Monitoring account activity for unusual patterns, investigating suspected fraud, and protecting all users on the platform.
  • Platform improvement: Understanding how players use fc77 to improve performance, fix bugs, and develop new features.
  • Legal and compliance obligations: Meeting applicable anti-money laundering (AML) requirements and responding to lawful requests from Philippine authorities.
  • Customer support: Responding to your queries, resolving account issues, and maintaining support records.
  • Communications: Sending account-related notifications, security alerts, and service updates. We do not send unsolicited marketing without your consent.

We do not use your personal data to make automated decisions that significantly affect your account without human review. Automated systems flag issues, but decisions are reviewed by a person.

4. When We Share Your Data

fc77 does not sell your personal data to third parties. We only share data in the following limited circumstances:

  • Payment processors: Your financial data is shared with the payment service providers needed to process your deposits and withdrawals in PHP. These providers are contractually bound to handle your data securely.
  • Identity verification services: KYC documentation may be processed by third-party identity verification services that operate under strict data handling agreements.
  • Technology partners: Certain platform functions — including hosting, analytics, and fraud detection — may involve service providers who access data only to perform specific technical tasks on our behalf.
  • Legal obligations: fc77 will disclose account information and transaction records to Philippine law enforcement, regulators, or courts when required to do so by applicable law.
  • Business transfers: In the event of a merger, acquisition, or restructuring, player data may be transferred as part of that transaction. Players would be notified in advance of any such change.

Any third party that receives data from fc77 is permitted to use it only for the specific purpose for which it was shared, and must handle it in compliance with applicable data privacy standards.

5. How We Protect Your Data

fc77 takes data security seriously. We implement the following technical and organisational measures to protect your personal information:

  • SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the fc77 platform.
  • OTP (One-Time Password) two-factor authentication for account login and sensitive actions including withdrawals.
  • Access controls limiting which fc77 staff can access personal data, on a need-to-know basis only.
  • Regular security reviews and monitoring of platform systems for vulnerabilities.
  • Secure storage of financial and identity documents submitted for KYC verification.

Despite these measures, no online platform can guarantee 100% security. If you suspect that your fc77 account has been accessed without your authorisation, contact support immediately so we can investigate and take appropriate action.

You play an important role in keeping your account secure. Never share your password or OTP with anyone — fc77 support will never ask for these details.

6. How Long We Keep Your Data

fc77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In general:

  • Active account data is retained for the lifetime of your account plus a reasonable period after closure.
  • Transaction and financial records are kept for the period required by applicable Philippine anti-money laundering regulations.
  • KYC documentation is retained for the period required by our compliance obligations.
  • Support communications and account activity logs are kept for dispute resolution and security investigation purposes.

When data is no longer required and there is no legal obligation to retain it, fc77 will securely delete or anonymise it so that it can no longer be linked back to you as an individual.

7. Cookies & Tracking

fc77 uses cookies and similar tracking technologies on the website and in the mobile app to support platform functionality and improve your experience. Cookies are small data files stored on your device that help us recognise you between sessions and understand how you use the platform.

The types of cookies we use include:

  • Essential cookies: Required for the platform to function — login sessions, security tokens, and core navigation. These cannot be disabled without affecting your ability to use the platform.
  • Performance cookies: Collect anonymous data about how pages are used, helping us identify areas for improvement. No personally identifying information is included.
  • Functional cookies: Remember your preferences such as language settings and display options to provide a more consistent experience.

You can manage cookie settings through your browser. Disabling non-essential cookies will not prevent you from using fc77, though some personalisation features may not work as expected.

8. Your Privacy Rights

As a player on fc77, you have the following rights regarding your personal data under applicable Philippine data privacy law:

1

Right to Access

You can request a copy of the personal data fc77 holds about you. We will respond within a reasonable timeframe after verifying your identity.

2

Right to Correction

If any of the personal data we hold is inaccurate or incomplete, you can request that we update it. Some changes may require supporting documentation.

3

Right to Erasure

You can request deletion of your personal data where we no longer have a legal basis to retain it. Note that some data must be kept to meet regulatory requirements.

4

Right to Object

You can object to certain processing of your data, including any direct marketing communications. We will stop that use of your data unless we have an overriding legitimate reason.

5

Right to Data Portability

Where technically feasible, you can request a copy of your data in a structured, machine-readable format for transfer to another service.

6

Right to File a Complaint

If you believe your data rights have been violated, you may raise a complaint with fc77 support in the first instance, or with the National Privacy Commission of the Philippines.

To exercise any of these rights, contact us at [email protected] from the email address registered on your account. We may need to verify your identity before processing the request.

9. Children & Age Restriction

fc77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21. The platform implements age verification checks during registration, and KYC verification confirms age before any withdrawal is processed.

If we become aware that a person under 21 has created an account, that account will be immediately closed, the associated data deleted in accordance with this policy, and any balance forfeited. If you believe a minor has registered on fc77, please notify our support team immediately.

10. Changes to This Policy

fc77 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or industry best practices. When material changes are made, registered players will be notified via the email address on their account or through a notice on the platform.

The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically so you stay informed about how your data is handled.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, you can reach the fc77 team through the contact details below:

Email: [email protected]
Please include your registered account email address in your message so we can verify your identity and respond accurately.

For general account queries, payment questions, or platform support, the same contact address applies. Our team aims to respond to all genuine privacy-related requests as quickly as possible.

Your Data Rights

You have the right to access, correct, or request deletion of your personal data held by fc77. Contact us to exercise these rights.

How fc77 Keeps Your Data Safe

Six privacy and security principles that shape how fc77 handles your personal information.

SSL Encryption End-to-End

All data transmitted between your device and fc77 — including login, account data, and payment details — is encrypted using SSL technology. Your information travels securely at every step.

OTP Two-Factor Authentication

Account login and withdrawal requests require OTP verification sent to your registered mobile number. Even if someone has your password, they cannot access your account without the OTP.

KYC Verification Before Payout

Identity verification is required before any withdrawal is processed. This confirms that payouts only go to the verified account holder — protecting your balance from unauthorised withdrawals.

No Data Sales — Ever

fc77 does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your data is used only to operate the platform and serve your account.

Strict Internal Access Controls

Access to player personal data within fc77 is limited to staff who need it to perform specific tasks. Not every employee can view your data — access is role-based and logged.

Philippine Data Privacy Compliance

fc77 operates in accordance with applicable Philippine data privacy law. You have rights to access, correct, and request deletion of your data, and we take those rights seriously.

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